Barnard Instrument Repair accepts credit cards (Master Card, Visa, Discover, and American Express). We also gladly accept personal checks, cashier’s checks and wire transfers. For all check purchases, the check must clear our bank before we will ship your order. Contact us if you prefer to use PayPal.
Returns and Refund Policies
I stand behind my work. If you are unhappy with your purchase, you have 5 days to return the item in its original selling condition for a refund. If there are scratches, dents, or any other damage to the item, the item will not be returnable. Refunds will be for the cost of the purchase minus the shipping fees. Shipping fees are non-refundable. If the item you are returning was shipped to you, the item may only be returned in the original box, packaging, and insured the same as it was shipped to you. Please download our PDF with instructions on the best way to pack for preventing shipping damage.
We will package your horn and protect it as if it were our own. We can ship Fed Ex, USPS, or UPS depending upon your preference and time frame. Baritone saxophone shipping prices are determined on an individual basis.
Please contact us for pricing and to determine the best carrier to your location.
Mechanical overhauls, mechanical restorations, and all instrument sales will come with a 1-year warranty on parts and labor due to normal wear and tear. The warranty will not include damage caused by misuse or neglect. Set ups on used or new horns purchased from somewhere other than Barnard Instrument Repair will have a 6 month warranty on parts and labor for normal wear and tear. The warranty will not cover damage caused by misuse or neglect.
Due to high demand, you may run into an item that is temporarily out of stock. If an item that you chose is out-of-stock, you will be contacted to discuss your options.
Here at Barnard Instrument Repair we respect your privacy. However we do require some personal information for the purpose of completing your transactions. This information includes, but is not limited to, your name, address, phone number, email address and credit card information. Rest assured in the knowledge that this information will only be used for your business transaction with us. This information will not be sold, traded, or dispersed to anyone for any reason.